Dova Docs26.0.0
Open Dova

Profile contains personal information, preferences, security controls and privacy requests for the authenticated identity. It differs from Administrator → Users and does not grant roles or access to other tenants. Open it from the account menu and verify identity before editing. Deletion requests follow the stated process; they do not immediately remove shared objects or retained records.

Before you begin

Use a laboratory account for reversible preference checks. Before changing a password, prepare the authentication factors needed to sign in again. Treat a profile export as personal information and store it in an authorized location.

Procedure

  1. Open Profile and inspect name, email, tenant and role. If identity is unexpected, close it and resolve context before editing.
  1. Choose a supported Timezone and use Save preferences. Reopen to verify persistence. This preference does not change a Workflow calendar timezone.
  1. For Change photo, use PNG, JPEG or WebP up to 10 MB. The flow center-crops to a 256-pixel square and optimizes the image before upload. Wait for confirmation.
  1. Use Remove photo only when removal is intended and confirm the accepted result. A processing failure does not prove a photo was saved or removed.
  1. To change a password, supply Current password, New password and Confirm new password. The UI requires 12–128 characters and the server can apply additional rules.
  1. Remember that changing password signs out browser sessions and trusted devices. Authenticate again through the normal flow.
  1. Distinguish Download profile export, Request profile data deletion and Request account deletion. Read confirmation before Submit request.

Verify the result

Change a laboratory account timezone, save and reopen to verify it, then restore the baseline. Privacy dialogs can be inspected and cancelled without submitting a request. Track a submitted request as pending until the process confirms its outcome.

Errors and recovery

If Save fails, check persisted state before retrying. If a session ends after password change, sign in again rather than assuming object loss. Correct a rejected photo format or size. Keep exports, MFA factors and recovery material out of shared screenshots.

Synthetic example

Temporarily change Timezone to America/Lima in a laboratory account. Check a supported time presentation and restore the original preference without changing Workflow scheduling.

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